Emergency Contacts For Our Clients
In the event, our office is closed and emergency repairs are required, firstly consult your property manager via email or call our after hours contact.
| Category | Contact Information |
|---|---|
| After Hours Contact | Linda Villella: 0407 223 688 |
| Plumbers | Ken Barnes Plumbing: 4226 9188 |
| Illawarra Hot Water: 4226 4400 | |
| Barry Cann Roofing & Plumbing: 0413 700 986 | |
| Distinct Plumbing: 0402 147 597 | |
| Electricians | Ryan from Simms Electrical: 0402 646 135 |
| Locksmith | Lock and Key Services: 1800 962 096 |
| Mawson Lock Services: 4229 2346 | |
| Carpet Cleaner / Water Extractor | Chemdry Excellence: 4295 6380 |
| Emergency Services | Fire Brigade & Police: 000 |
| SES Flood & Storm Assist: 132 500 | |
| Sydney Water: 132 090 | |
| Gas (AGL Sydney Ltd): 131 909 | |
| Electricity (Energy Australia): 131 388 |
PLEASE NOTE
Emergency Call-Out Policy
The cost for emergency services is your responsibility unless the issue is determined to be the property owner’s.
To request reimbursement, submit a written request to your property manager with:
- Photographic evidence of the issue
- Reimbursement requests are only considered if the above conditions are met.
For quicker approvals, communicate with your property manager or the after-hours contact.
Special Instructions for Tenants at:
- 62 Harbour Street, Wollongong
- 4 Bank Street, Wollongong
- 14 Auburn Street, Wollongong
- 17 Loftus Street, Wollongong
- 214 Princes Highway, Fairy Meadow
Always contact Illawarra Facilities Management first on 0481 179 443. The building manager’s contact number is displayed on every noticeboard in the complex.